Covid 19 - Protocols

Here are the precautions as directed by Health Canada:

  • All Lavoom employees are required to take a self-screening questionnaire every day before work and temperature check upon store entry and mid way through their shift

  • Employees are required to wear a face shield with a mask underneath at all times, as per local mandates.

  • All lavoom employees must wash & sanitize their hands before putting clean gloves on, before touching anything or every 30 minutes.

  • All employees are required to wear a new set of gloves with every client & to sanitize them throughout the service when necessary.

  • All BrowBar stations & chairs are thoroughly sanitized upon store opening, and disinfected again prior to and following each service using Health Canada approved disinfectant.

  • Our typical two-seat service stations are now limited to one seat/customer per station.

  • We set up a fresh “sanitary maintenance area” for each client and all disposable tools are safely discarded after each service. Non-disposable tools such as tweezers & scissors are separated into a clearly labelled container for proper disinfecting.

  • All non-disposable tools are washed with warm soapy water and placed in high-level Health Canada approved disinfectant. Before use, they have disinfected again, using alcohol.

  • We ask that only aestheticians handle testers to limit contamination risk. We sanitize all product testers before & after every use and use a single-use, disposable applicators to avoid cross-contamination.

See you soon, gorgeous!

As Lavoom Salon reopens, what precautions are being taken to ensure everyone’s health and safety?


We are thrilled to announce that our salons are officially open and taking appointments as of June 19.

For regular updates, follow us on social media: @Lavoomsalon.

Please understand that due to social distancing restrictions and our new sanitization protocols, our appointment availability will be affected.


  • We kindly request a minimum of 48 hours notice for cancellations/rescheduling of appointments.

  • Exceptions will be made for cancellations if you or anyone in your household has:

    • Travelled outside of Canada in the past 14 days

    • Had close contact with a person who tested positive for COVID-19

    • Experienced any of the following symptoms— fever, sore throat, runny nose, or difficulty breathing (that is not related to a pre-existing condition)

    • Been legally required to self-isolate in the past 14 days

    • For more information on Alberta Health Service’s self-assessment tool for COVID-19 click here.

  • Guests who no show and do not attempt to contact the salon will be charged for 100% of their booked service.


For you and our team’s safety, we have decided to be cashless through this time. You will be required to have a credit card (or credit debit) on file through our secure system to reserve any appointments.

At your appointment, you will be able to have a contactless checkout OR you will be able to pay with any other debit or credit card at that time.


General Information:

In the interest of your safety we have implemented the following protocols or changes to your service:

  • All of our stylists have completed COVID-19 specific sanitization training.

  • The parlour will be operating at half-capacity to ensure social distancing is possible (estheticians will work in rotating shifts on different days).

  • We are not accepting walk-ins for services at this time (you can purchase any desired products online at with next day delivery).

  • Social distancing measures will be enforced throughout the entire space and we will have minimal movement throughout the space.

    • Please do not bring other people to your appointment with you (exceptions may be made for parents/guardians accompanying their children for an appointment or for guests from the same household whom both have appointments at the same time).

  • The food and beverage service is temporarily suspended.

    • For everyone’s safety, please do not bring any food or drinks with you to your appointment at this time - you will be required to wear a mask at all times.

  • Books and magazines will not be available during this time.

  • Please only bring items that can fit comfortably on your lap.

  • We ask that you do not touch any retail products in the waiting area; our guest services team will happily (and safely) retrieve any desired items for purchase.

  • All common areas in the space (such as the waiting area, front desk) will be regularly sanitized by our team.

  • Washrooms will be sanitized after every use - please alert our team if you need to or have finished using.

  • 24 hours prior to your appointment you will receive an appointment reminder email and/or text. You will be asked to cancel or reschedule if you feel unwell in any way.

  • At this time, we are unable to accept group bookings.

  • Blowout appointments are also limited at this time.

Appointment Specific Information:

  • Upon entering the space, you will be asked to sanitize your hands and go through Alberta Health Services’ Health Status Questionnaire.

    • If approved for access to your service, we will offer you appropriate PPE (masks are required for all guests, gloves are available).

    • Your esthetician may wear a face shield or protective eyewear for face-to-face services.

  • Your esthetician will be changing PPE and sanitizing their stations before each new guest.

  • There will be a $6 PPE Surcharge on all services - this ensures yours and your esthetician’s safety with new, clean PPE for each service.

  • At this time, we are unable to offer microneedling or microblading services.

If you have any questions or concerns regarding any of the above points, please contact us at