To Our Valued Guests, Upon our reopening, we’ve made multiple changes to ensure your safety and protection as well as our team’s, while continuing to create a welcoming and peaceful environment. The current regulations and restrictions placed by The Alberta's Chief Medical Officer of health require us to operate at 50% maximum capacity, continue practicing social distancing, and several additional safety requirements. We’ve chosen to go above and beyond the high standards, by implementing several additional changes upon reopening:
To comply with the 50% capacity limit, business hours will be adjusted, most notably being open six days a week.
Face threading services are NOW offered. Our Estheticians will be wearing a face mask and face shield when needing to remove the guest’s mask.
We’ve reduced physical touchpoints by moving to a virtual front desk with remote service and appointment booking capabilities. No more computers, phone systems and paper. A valid debit or credit card will need to be on file to schedule and pay for all services and products.
Each team member begins their day with a temperature check and sterilization of personal items.
Masks will be required by team members and guests per state requirements.
As cooler weather approaches, we’ve taken a few additional important steps: Booking Your Appointment:
Online Booking is now available as a booking option, or call us at 403-255-9396. (For hair colour or personal services please call or use our Appointment Request form.)
We always recommend rebooking your future appointment following your service to secure your favourite time.
You will be required to complete a brief online COVID screening prior to your appointment.
Upon arrival call us at 403-255-9396 to check-in for your appointment.
Wait in your vehicle
Guest Services will contact you when your service provider is ready for you.
Sanitize hands at our contactless hand sanitizer station inside the front door.
Keep your coat and personal belongings with you. Additional hangers have been installed at all stations.
Please be sure to arrive with clean, dry, un-styled hair.
All haircuts will be dry cut with the option of hot tool styling (time permitting). Blow dryers are not being utilized for safety reasons until further notice.
When booking a colour service, if you would like your hair dried, please let Guest Services know at the time of booking. Extra time will be booked with your appointment for an additional $10. Drying will be completed using a hood dryer and minimal airflow drier round brushes.
We’re also providing you with more options to enjoy our great products by launching our new online store! All of our products you know and love will be available for purchase from the comfort of your home 24/7 with expedited shipping right to your door, or feel free to arrange curbside pickup! The online store is a work-in-progress as we continue to add more and more product solutions. Now more than ever before, it’s important to support your favourite small businesses. We fully support the new restrictions placed and are eternally grateful for your love and support during our time apart. We are anticipating high volumes of scheduling forms, phone calls and emails upon re-opening Jan 21, 2021. We ask for your continued patience and understanding while we navigate through each request as well as all the other changes. We will do our best to accommodate everyone as quickly and safely as possible. With love, Lavoom Salon